Just sold a mattress to someone but now they want a refund, saying there’s mold. I don’t feel like it’s mold. What should I do?

Dealing with customer complaints regarding the products you sell can be a challenging but crucial part of running a business. In the case of selling mattresses, where customer satisfaction is …

Just sold a mattress to someone but now they want a refund, saying there’s mold. I don’t feel like it’s mold. What should I do? Read More